The Guide Bridge Theatre scheme is designed for those who need additional assistance to services within our theatre.
The scheme will make it easier for our customers to book accessible seats and facilities. It will also ensure our Front of House volunteers have the information they need in order to deliver the best possible service.
When tickets for a public performance first go on sale, row A will initially be unavailable for booking via Ticket Source so they can be made available to members of the GBT Access Scheme or anyone requiring accessible seats. Customers can book these via email (firstname.lastname@example.org), by phone on 0161 330 8078 (when the phone is un-staffed, please leave a message and contact details and we will call you back, or in person when the Box Office is open. Any unsold seats in row A will be released for general sale two weeks prior to the date of the performance. We reserve the right at our discretion to release seats earlier on some occasions.
You do not have to be a member of the GBT Access Scheme in order to book tickets, however joining the scheme will allow you to receive advance information on any upcoming performances and to book the best-accessible seats including wheelchair places and companion seats. You will also receive pre-visit emails with helpful information that will ensure a smoother theatre experience.
To join the GBT Access Scheme, please complete the Access Scheme Registration Form
Step-free access is available via the front door of the theatre. There is a ramp from the box office corridor to the foyer and from there we have level access to the bar and coffee lounges, confectionery and auditorium.
There are two wheelchair places, one at either end of Row A (next to seats 1 and 9).
Rows A, B and C are on ground level. Rows D to K are accessed via steps at either end of the rows.
Front of House staff will look after a wheelchair for any patron wishing to transfer into a seat; it will be brought to the user during the interval and at the end of the performance. When booking, please state if you are a wheelchair user so that our team staff can ensure the best seats are available.
There is one accessible toilet which is located in the foyer, directly opposite the auditorium doors. The toilet is a large cubicle fitted with a handrail, accessible wash basin, outward opening door and emergency alarm. There are also baby changing facilities in this toilet.
Guide Bridge Theatre has its own (small) car park behind the theatre. We have plans to resurface this area to add accessible parking bays but for now there are some uneven areas. We advise contacting the theatre in advance if you require an accessible space reserved for any given performance. Alternatively, we have an agreement with Droylsden Glass (across the road from the theatre) to use their car park during performances.
We have a hearing loop (audio induction loop) installed in the auditorium for use by people with hearing aids. The hearing loop provides a wireless signal that is picked up by the hearing aid when it is set to ‘T’ (Telecoil) setting.
We welcome any comments and suggestions about the accessibility of Guide Bridge Theatre and our programme. Please email us at email@example.com